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Memset vs. InterServer

Comparison
Vergeleken opties Bezoek Memset Bezoek InterServer
Kosten
6 hosting plans 56 hosting plans
Startprijs € 149,63 / maand € 2,13 / maand
Gratis domein Nee Nee
Coupons Nee 2 kortingsbonnen
Beoordelingen van Gebruiker
2.2
4.4
Betrouwbaarheid 1.0
4.4
Kosten 3.0
4.6
Gebruiksvriendelijk 4.0
4.4
Ondersteuning 1.0
4.4
Eigenschappen 2.0
4.4
Gebruikersbeoordelingen
1 beoordeling 382 beoordelingen
Laatste positieve beoordeling No reviews yet
Outstanding customer service
Juan Lezama,
9.2
InterServer customer care and technical knowledge is excellent. I got my host service and domain names migrated in no time at all and smoothly.
Laatste negatieve beoordeling
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Meer ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Minder
You are really cheating This offer does not include Cpanel As before, now Direct Admin
Hesham Saad,
2.0
You are really cheating This offer does not include Cpanel
As before, now Direct Admin
Specify it in the information instead of misinformation
Gedeelde Hosting
Nee
3 abonnementen van € 2,13 tot € 6,82
Onder de $ 4 Nee

STANDARD

€ 2,50 / MA
  • Ruimte: Ongelimiteerd
  • Bandbreedte: Ongelimiteerd
  • Paneel: cpanel
Bekijk STANDARD abonnement
Onder de $ 8 Nee

WINDOWS ASP.NET

€ 8,00 / MA
  • Ruimte: Ongelimiteerd
  • Bandbreedte: Ongelimiteerd
  • Paneel: cpanel
  • Aantal sites: 25
Bekijk WINDOWS ASP.NET abonnement
Meer dan $ 10 Nee Nee
VPS
Nee
46 abonnementen van € 5,12 tot € 136,45
Onder de $ 4 Nee Nee
Onder de $ 8 Nee

VPS1 - Linux

€ 6,00 / MA
  • Ruimte: 30 GB
  • Bandbreedte: Ongelimiteerd
Bekijk VPS1 - Linux abonnement
Meer dan $ 10 Nee

VPS1 - Windows

€ 10,00 / MA
  • Ruimte: 30 GB
  • Bandbreedte: Ongelimiteerd
Bekijk VPS1 - Windows abonnement
Dedicated Server
6 abonnementen van € 149,63 tot € 950,18 2 abonnementen van € 41,79 tot € 84,43
Onder de $ 4 Nee Nee
Onder de $ 8 Nee Nee
Meer dan $ 10

1U 1xQuad-Core

€ 175,46 / MA
  • Ruimte: 1 TB
  • Bandbreedte: Ongelimiteerd
Bekijk 1U 1xQuad-Core abonnement

AMD RYZEN 3600X

€ 99,00 / MA
  • Ruimte: 2 TB
  • Bandbreedte: Ongelimiteerd
Bekijk AMD RYZEN 3600X abonnement
Resellers
Nee
5 abonnementen van € 17,01 tot € 59,65
Onder de $ 4 Nee Nee
Onder de $ 8 Nee Nee
Meer dan $ 10 Nee

RS One

€ 19,95 / MA
  • Ruimte: 80 GB
  • Bandbreedte: 500.02 GB
  • Paneel: cpanel
Bekijk RS One abonnement
Server Locaties
2 van 6 1 van 6
Noord Amerika Ja Ja
Europa Ja Nee
Azië Nee Nee
Oceanië Nee Nee
Zuid Amerika Nee Nee
Afrika & Midden-Oosten Nee Nee
Ondersteunende Diensten
3 van 6 3 van 6
Live Chat Ja Nee
Telefonische Ondersteuning Ja Ja
E-mail Ondersteuning Ja Ja
Forum Ondersteuning Nee Ja
Video handleidingen Nee Nee
Kennisdatabase Nee Nee
CMS ondersteuning
2 van 9 6 van 9
WordPress Nee Ja
Managed Wordpress Nee Nee
Joomla Nee Ja
Drupal Nee Ja
Magento Ja Ja
Fantastico Ja Ja
Softaculous Nee Nee
PrestaShop Nee Ja
Zen Cart Nee Nee
Besturingssysteem Ondersteuning
2 van 2 2 van 2
Windows Ja Ja
Linux Ja Ja
Programmeertaal Ondersteuning
0 van 7 5 van 7
PHP Nee Ja
Java Nee Nee
Python Nee Ja
Node.js Nee Nee
Django Nee Ja
Perl Nee Ja
Ruby on Rails Nee Ja
Database Ondersteuning
0 van 3 3 van 3
MongoDB Nee Ja
MySQL Nee Ja
PostgreSQL Nee Ja
Betalingsmogelijkheden Ondersteuning
0 van 6 3 van 6
PayPal Nee Ja
Credit Card Nee Ja
Skrill Nee Nee
Bankoverschrijving Nee Ja
Webmoney Nee Nee
Bitcoin Nee Nee
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