Schrijf Beoordeling

TSOHost vs. Arvixe

Comparison
Vergeleken opties Bezoek TSOHost Bezoek Arvixe
Kosten
21 hosting plans 23 hosting plans
Startprijs € 1,61 / maand € 3,54 / maand
Gratis domein Ja Ja
Coupons Nee Nee
Beoordelingen van Gebruiker
1.9
1.9
Betrouwbaarheid 1.5
1.5
Kosten 2.5
2.5
Gebruiksvriendelijk 2.0
2.0
Ondersteuning 1.5
1.5
Eigenschappen 2.0
2.0
Gebruikersbeoordelingen
64 beoordelingen 190 beoordelingen
Laatste positieve beoordeling
Flummoxed with the negative reviews of TSO Host.
David Willis,
10
I'm going to quick with my comment. All these negative reviews about TSO Host make no sense, whatsoever. Either they are bot related or the people using the (TSO Host) service are two sandwiches short of a picnic. Either way,... Meer something seems amiss.
I have used TSO Host for many years. Their customer service is amazingly friendly, informative and helpful. Problems/questions are answered and rectified very quickly.
I have no idea what these 'reviewers' are reviewing. I cannot agree with any of them!
Regards
David
Minder
Prima prijs-kwaliteitsverhouding
Alswin Dinxperlo,
8.4
Na aanvankelijke problemen met de domeinadministratie kan ik zeggen dat ik sinds geruime tijd probleemloos gebruik maak van de (shared) hostindiensten van Arvixe. Kosten zijn aanmerkelijk lager dan bij Nederlandse hostingdien... Meer sten. In het Personal Pro-pakket kan ik een onbeperkt aantal websites hosten evenals een onbeperkt aantal MS-SQL databases. Inmiddels zijn de kosten van nl-domeinen ook in Nederland lager dan voordien. De meeste domeinen heb ik dan ook via bij Nederlandse bedrijven geregistreerd, maar voor de websitehosting is dat niet relevant. Minder
Laatste negatieve beoordeling
Shockingly Bad - They Should Be Shut Down
Bob Millard,
2.0
Hate is a strong word… but I hate this company. The TSOHost management are so nasty and incompetent that I only wish utter failure on them all.
They decided to “terminate the platform” I was on, due to the fact they were not ... Meer going to support it anymore. OK, fair enough, I thought. I understood the reasons and accepted it.
They then told me I had less than 6 weeks to get all my client’s websites and email accounts off the server or they would delete everything. After speaking to them for a few days, they then declared that they would not give me access to use Plesk Migration tools and that I had to do the entire migration manually. Over 100 accounts. Literally, by hand. With zero help from them.
I couldn’t believe their attitude - it was basically ‘oh sorry, whatever, have a nice day’. The arrogance was astonishing.
So far, it has taken me about 150 hours, day and night around my full time job, which I have come close to losing. I don’t see my family at the weekends, untold stress between myself and my clients, coming at the worst time of the year, a few weeks before Christmas. An absolute nightmare.
I wish nothing but bad luck on this shower of a company. They should be shut down.
And don’t fall for the “excellent" reviews on Trust Pilot!!! Just read them carefully and you will easily see the pattern.
The only silver lining of this horrible experience was finding my new server company and realising that I had been stuck in the dark ages for years. It is SO much better where I am now and I now know I should have moved years ago. If you read this and then decide to go with TSOHost, just be aware, that this company only care about money, they detest their customers and they will stab you in the back at some point.
Minder
Arvixe Worst Ever.
Harris Kapur,
2.0
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... Meer rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Thanks
Harpreet Singh Kapur
Owner
Minds At Development LLC
COPY TO:
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office
Minder
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Data Centers
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Europa Ja Nee
Azië Nee Ja
Oceanië Nee Nee
Zuid Amerika Nee Nee
Afrika & Midden-Oosten Nee Nee
Ondersteunende Diensten
5 van 6 5 van 6
Live Chat Ja Ja
Telefonische Ondersteuning Ja Ja
E-mail Ondersteuning Ja Ja
Forum Ondersteuning Ja Ja
Video handleidingen Nee Nee
Kennisdatabase Ja Ja
CMS ondersteuning
4 van 9 5 van 9
WordPress Ja Ja
Managed Wordpress Nee Nee
Joomla Ja Ja
Drupal Ja Ja
Magento Ja Ja
Fantastico Nee Ja
Softaculous Nee Nee
PrestaShop Nee Nee
Zen Cart Nee Nee
Besturingssysteem Ondersteuning
2 van 2 2 van 2
Windows Ja Ja
Linux Ja Ja
Programmeertaal Ondersteuning
1 van 7 2 van 7
PHP Ja Ja
Java Nee Nee
Python Nee Nee
Node.js Nee Ja
Django Nee Nee
Perl Nee Nee
Ruby on Rails Nee Nee
Database Ondersteuning
1 van 3 1 van 3
MongoDB Nee Nee
MySQL Ja Ja
PostgreSQL Nee Nee
Betalingsmogelijkheden Ondersteuning
0 van 6 3 van 6
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