Freenom Gebruikersbeoordelingen

Gebaseerd op 67 beoordelingen in 8 talen
4.2
SLECHT

Klantenscore voor Freenom

  • Betrouwbaarheid
    3.6 / 10
  • Kosten
    5.4 / 10
  • Gebruiksvriendelijk
    4.5 / 10
  • Ondersteuning
    3.2 / 10
  • Eigenschappen
    4.1 / 10

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  • Betrouwbaarheid
  • Kosten
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  • Eigenschappen

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Als het er goed & authentiek uitziet, zal het binnen 12 uur worden geplaatst.
Taal
Het vertrouwen van onze gebruiker is onze #1 prioriteit! Dus Hosting Bedrijven kunnen niet betalen om beoordelingen te veranderen of te schrappen.
Slechts 1 Freenom beoordeling is beschikbaar in in het Nederlands. Als u ook beoordelingen in andere talen wilt zien, klik dan hier
Elroy evenb
Nederland
  • Betrouwbaarheid 2.0
  • Kosten 6.0
  • Gebruiksvriendelijk 2.0
  • Ondersteuning 2.0
  • Eigenschappen 6.0
3.6

Slechte support!

Had hier een gratis domein. Bijna een half jaar gebruikt en werd ineens afgesloten. Toen ik 't wou verlengen moest ik ineens betalen dus heb besloten om een .com domein aan te schaffen. Toen ik deze wou configureren kreeg ik een f...Lees Meer
user avatar
Freenom
Beste Elroy,

a) excuus voor mijn late reactie;
b) excuus voor je negatieve ervaring.

Wij krijgen alleen maar een notificatie wanneer de reactie in het Engels is (ik ga kijken hoe dit komt). Is je probleem uiteindelijk opgel...Lees Meer
Carlos Mota
Portugal
  • Betrouwbaarheid 2.0
  • Kosten 8.0
  • Gebruiksvriendelijk 6.0
  • Ondersteuning 2.0
  • Eigenschappen 4.0
4.4
NIEUW

Freenom does not reply to customers

Gebruikte service: Gedeelde
After waiting two weeks without any answer from Freenom I quit.
I sent an email to info@freenom.com but got no answer in 14 days.
From their Contact Page they say: “We usually reply within 24 hours during working days”.
Perhaps...Lees Meer
Andrew Young
Taiwan
  • Betrouwbaarheid 6.0
  • Kosten 8.0
  • Gebruiksvriendelijk 4.0
  • Ondersteuning 2.0
  • Eigenschappen 8.0
5.6

Sometimes your domain can't work for no reason

Excuse me,
I have a domain I registered for redirection (mfss.cf) and I also registered another domain with another extension (mfss.gq) in the day after I register mfss.cf for redirecting to another subsite. Now there is the amaz...Lees Meer
Joseph Panganiban
Filipijnen
  • Betrouwbaarheid 4.0
  • Kosten 6.0
  • Gebruiksvriendelijk 6.0
  • Ondersteuning 2.0
  • Eigenschappen 2.0
4.0

Support Replies Sloooow

Gebruikte service: Gedeelde
i was not able to renew the free domain on time. When I tried to renew, it's already premium. I thought it's ok I can fo premium. Paid for it, but for some reason the registration is failing and the payment is stuck in my account....Lees Meer
Juan León
Zuid-Afrika
  • Betrouwbaarheid 2.0
  • Kosten 4.0
  • Gebruiksvriendelijk 2.0
  • Ondersteuning 2.0
  • Eigenschappen 2.0
2.4

My domain has been disabled

Gebruikte service: CDN
After 2 weeks of registering a personal domain with Freenom, it can not be accessed, showing this message:
You are visiting a Freenom GoSite
that is unknown or has been disabled.
I was about to register a business domain with them, not anymore.
Harsh Kumar
India
  • Betrouwbaarheid 2.0
  • Kosten 4.0
  • Gebruiksvriendelijk 2.0
  • Ondersteuning 2.0
  • Eigenschappen 2.0
2.4

FRAUD, NO SUPPORT

Gebruikte service: Wederverkopers
I bought their domain reseller plan and Literally GOT NOTHING FOR $10.4, NO API ACCESS NOTHING!!!!!!! THEY HAVE NO OPTION FOR REFUND EITHER!!!!! FRAUD THEY dont reply to your tickets ever.. I have tickets pending from over 3months!!!!!!!
Freenom
Please share more details: ticket numbers, invoice numbers etc. Our API instantly works once you ugraded to a reseller account; same credentials. Ow, and it's free, just a 10 dollar deposit, which has been added to your credit bal...Lees Meer
user avatar
Marcel
Dear Harsh Kumar,

It's not correct that we don't have a refund option. We would be happy to provide you with a refund if you are not happy with the services. Please also note that the reseller account is free, we only ask you t...Lees Meer
Benjamin Aerni
Verenigde Staten
  • Betrouwbaarheid 4.0
  • Kosten 6.0
  • Gebruiksvriendelijk 2.0
  • Ondersteuning 2.0
  • Eigenschappen 6.0
4.0

Very unhappy.

They stole my domain because I get such high traffic.
Considering claiming URL infringement.
I wasn't violating ANY of their TOS--I checked.
 
Freenom
Hey Benjamin,

Please share the domain name here, so I can reply in depth. We never cancel domains for traffic, that assumption could not be more wrong...

Looking forward to your reply so I can show you what happened.

Kind regards,
Freenom Team
user avatar
Анатолий Селезнев
МОШЕННИКИ!!! orifexpress.tk доменное имя проработало месяц-потора. ОТОБРАЛИ БЕЗ ОБЪЯСНЕНИЯ ПРИЧИН.... МОШЕННИКИ!!!
user avatar
Marcel
Dear Benjamin,

I did not see your attachment at first, but was able to do some more research after I saw that this complaint was about the domain torn1up.ml. Couple of remarks:

1. The domain was cancelled by request of the r...Lees Meer
Ibrahim HALOUANE
Algerije
  • Betrouwbaarheid 2.0
  • Kosten 4.0
  • Gebruiksvriendelijk 2.0
  • Ondersteuning 2.0
  • Eigenschappen 2.0
2.4

Account deleted right after paying an invoice

Hey everyone,
I would like to warn you about this shady company, because my account has been deleted without any warning right after paying an invoice about reserving a domain name, the email support does not answer for my email....Lees Meer
 
Freenom
Dear Ibrahim,

Thanks for the warning!
Let me explain to everybody including yourself what happened. Would make life a lot easier and more clear.

This domain cloudunlock.net caught the attention of our anti-abuse team, bas...Lees Meer
user avatar
Kenneth
Hello freenom. I stumbled onto your website offering free and low cost domains. Never hearing of your company before I was unsure if I should move my domain names over to your service. So I decided to pick up one of your .tk domai...Lees Meer
user avatar
Marcel
Dear Kenneth,

Thank you for sharing this information. Can you also provide me with the domain name, so I can check out what happened and why?

I hope you understand that I will not commend too much on your "you obviously don...Lees Meer
user avatar
Ibrahim
OK, let's solve the math first, I'm from Algeria and a lot of north-african people use french email, since french is a second language there, so why russian credit card? because they are -almost- the only banks who deal Algeria.
...Lees Meer
user avatar
Marcel Trik
Dear Ibrahim,

Thank you for your reply. We do understand that the person behind the transaction could be legit. However, if we first have a red flag (where we indeed check the website, and this probably would have been ok for u...Lees Meer
Jose Designer
Venezuela
  • Betrouwbaarheid 6.0
  • Kosten 6.0
  • Gebruiksvriendelijk 6.0
  • Ondersteuning 6.0
  • Eigenschappen 6.0
6.0

Hi admin of Freenom, please tell me the truth

Hi, I like the paid domain prices of Freenom. I like the interface. I like everything.

I buy one domain .net for 3 years...

But, after a many days, I saw on Internet, that Freenom has many negative comments. I am afraid to l...Lees Meer
user avatar
Marcel Trik
Dear Jose,

Thank you for reaching out. Maybe it's better if you email me. One important answer:
No, we don't delete paid domains without a reason. We do instantly delete domains that are obviously registered for phishing activ...Lees Meer
user avatar
at techsoul
Hi Marcel, After your comment I emailed you that I am unable to login to my account which have more than 50usd. but couldn't get any response from your side
Freenom
Hi Jose,

I did not receive an email from you. Maybe it ended up in my spambox? Can you resend the email and let me know here from which email address you sent it?

Kind regards,
Marcel
user avatar
Taimoor
My email is attechsoul@gmail.com and I have sent email to you at marcel@freenom.com
user avatar
Marcel
Have it, I just replied to you.
Shehab Ahmed
Nederland
  • Betrouwbaarheid 2.0
  • Kosten 2.0
  • Gebruiksvriendelijk 2.0
  • Ondersteuning 2.0
  • Eigenschappen 2.0
2.0

customer service reply to tickets after 20 DAYS !

I opened many tickets with them, they reply after 20 days or 15 days or 1 month !
they do not care about customers or customer support or Resellers
as a reseller i do not recommend them to anyone at all
user avatar
Marcel Trik
Dear Shehad,

Please email me at marcel@freenom.com. All reseller tickets are being handled by a different responsible person than the support for free domains and I look at open tickets many times a week. 20 days seems a bit lo...Lees Meer
fouzi Bounezef
Algerije
  • Betrouwbaarheid 10
  • Kosten 10
  • Gebruiksvriendelijk 10
  • Ondersteuning 2.0
  • Eigenschappen 10
8.4

Please help me

Gebruikte service: Gedeelde
My domain has been removed
I can not renew
Knowing that I have not received any message to renew the domain on time
Domain: www. elfaidheelma3loumaty
email address :ishakess.sa@gmail.com
 
user avatar
Marcel Trik
Dear Fouzi,

The domain auto-expired on 02/15/2017. After some time expired domains become generally available again and this domain has been registered by someone else. We sent out 2 reminders prior to the expiration date. If t...Lees Meer

Freenom Expert Beoordeling 2017

Geschreven door: Michael Lavnduski

Freenom Score

  • Betrouwbaarheid
    9 / 10
  • Kosten
    10 / 10
  • Gebruiksvriendelijk
    9 / 10
  • Ondersteuning
    8 / 10
  • Eigenschappen
    8 / 10
8.8
gewaardeerd door Michael Lavnduski
De deskundige beoordeling is niet in uw taal vertaald. Help de gemeenschap en schrijf nu een beoordeling in uw eigen taal.

Amsterdam based hosting for low cost hosting

Freenom.com is a web-based domain management company located in Amsterdam, Netherlands. Freenom.com offers  a variety of professional domain management and reseller services for large and small businesses. Freenom.com is the world's first and only free domain provider that helps bring people online by connecting them through the latest in website building and hosting technology.

Uptime & Reliability

Vergelijk
9

Good quality hosting with nice reliability

Freenom.com also offers technical support. If you have any questions or need to leave feedback they can be reached by phone or email.They normally reply within 24 hours. Freenom uses the latest AnyCast technology that guarantees stability and performance of all the domains it manages.They offer service monitoring and performance control with Anti Spam and virus protection. They also offer anti hack and abuse technology to keep free domains safe and secure from vulnerable intrusions.

Features

Vergelijk
8

Easy to use features for most sites

Freenom.com offers free domain and reseller hosting packages. You have the option of choosing between unlimited domain registry's under .Tk, .GA, .CF, and .ML. All other Domains such as .com and .net start at $6.71. With Freenom.com there is no commitment and no monthly fees so you can cancel at any time. You can prepay any amount you wish in your account and register as many free domains and paid domains through their intuitive interface and API. Freenom.com reseller program is set up on an extensive API or hosting module and  allows you to have the flexibility to group and list as many customers as owners to your accounts. Their incentive program encourages customers to sign up and offers a 25% discount.

If you have a website or company in need of IP or developer services, Freenom.com offers domain management and administrative tools to help your business to protect a brand that requires increased protection all from one extensive web interface. Freenom is known to be the largest domain provider after .COM. They are well known through Europe all the way to the United States, China and Russia. With the Freenom Ip agency partner account, you can register domains with the domain registration tools that will ensure your customers brand is secure.

Support

Vergelijk
8

Limited contact options

Freenom.com has over two lines of communication. They can be reached by live phone or email.  Once you get in touch with them they seem like they are able to solve your problems fairly quickly from what I have found.  They really don't talk too much about their support, however, which is unfortunate.

Pricing

Vergelijk
10

Low cost hosting

Freenom.com offers unlimited domains for free as long as they fall within the five categories of listed domains. All plans are on a month to month basis and can be canceled at anytime. There is no set up fee to register. Through freenom.com there is only a $10.00 refundable deposit within the first 30 days of service. All Freenom.com service include support and client portal with control panel. If you are not fully satisfied with their services, Freenom.com also offers 30 day money back guarantee depending on the amount of domains registered. More information on their money back guarantee and domain policies can be found on their website under Terms and conditions.

Summary

Great option for free domains and low cost hosting

Freenom.com has a very structured reseller plan that allows users to have the flexibility of managing multiple accounts from one extensive interface. I would recommend Freenom.com based on the amount of  reseller solutions they offer at little to no price upfront. Freenom gives businesses and partnering countries the opportunity to create local content within their community. If you're looking for a company to grow your business with, then I recommend using Freenom for their reseller program. Their free unlimited domains is unmatched in the hosting community. And with no set up fees and only $10 to get started, its a  no brainer to choose them for your next hosting solution.

Pros:

  • 30 day money back guarantee
  • Free domains (specific top level domains)

Cons:

  • Only offering shared hosting
  • Limited tech support options

 

 

 

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