A Small Orange vs. Memset

Comparison
Vergeleken opties Bezoek A Small Orange Bezoek Memset
Kosten
20 hosting plans 6 hosting plans
Startprijs € 2,69 / maand € 161,61 / maand
Gratis domein Ja Nee
Coupons Nee Nee
Beoordelingen van Gebruiker
1.8
2.2
Betrouwbaarheid 1.5
1.0
Kosten 2.0
3.0
Gebruiksvriendelijk 2.0
4.0
Ondersteuning 1.5
1.0
Eigenschappen 2.0
2.0
Gebruikersbeoordelingen
40 beoordelingen 1 beoordeling
Laatste positieve beoordeling
Very good experience. No downtime in last 3 months.
Ridwan Choudhury,
9.6
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experienced any issue with their service. I've monitored my website uptime with J... Meer etpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Minder
No reviews yet
Laatste negatieve beoordeling
Customer support has really gone downhill. Not what they used to be.
Chad Rock,
4.4
When they first started, they were one of the best. However, like so many others, they sold out. Even after new ownership, I still stuck with them because I'm loyal. After finding out my $140 plan didn't include SSL, and th... Meer at they wanted to charge me an additional $40 per year for just that feature, I decided it was time to move on. That wasn't my only reason though. Support wait times have been increasing and the chat experience was getting worse. Simple questions were taking almost 10 or more minutes to get answered. Since I was only a few days into my renewal period, I didn't think it would be a problem asking for a refund or if they would prorate my account. They refused it. So that's the treatment I received after being a loyal customer for 13 years. They really could care less. Stay away from this company. There are much better hosting options out there that offer better and quicker customer support and features. Minder
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Meer ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Minder
Gedeelde Hosting
4 abonnementen van € 2,69 tot € 253,29
Nee
Onder de $ 4

Tiny

€ 2,92 / MA
  • Ruimte: 512 MB
  • Bandbreedte: 5.12 GB
  • Paneel: cpanel
Bekijk Tiny abonnement
Nee
Onder de $ 8

Small

€ 5,00 / MA
  • Ruimte: 5 GB
  • Bandbreedte: 51.2 GB
  • Paneel: cpanel
Bekijk Small abonnement
Nee
Meer dan $ 10

Medium

€ 10,00 / MA
  • Ruimte: 15 GB
  • Bandbreedte: 153.6 GB
  • Paneel: cpanel
Bekijk Medium abonnement
Nee
VPS
8 abonnementen van € 2,69 tot € 253,29
Nee
Onder de $ 4 Nee Nee
Onder de $ 8 Nee Nee
Meer dan $ 10

1

€ 20,00 / MA
  • Ruimte: 30 GB
  • Bandbreedte: Ongelimiteerd
Bekijk 1 abonnement
Nee
Dedicated Server
8 abonnementen van € 2,69 tot € 253,29 6 abonnementen van € 161,61 tot € 1.026,23
Onder de $ 4 Nee Nee
Onder de $ 8 Nee Nee
Meer dan $ 10

Xeon E3-1220 V2

€ 99,00 / MA
  • Ruimte: 128 GB
  • Bandbreedte: Ongelimiteerd
Bekijk Xeon E3-1220 V2 abonnement

1U 1xQuad-Core

€ 175,46 / MA
  • Ruimte: 1 TB
  • Bandbreedte: Ongelimiteerd
Bekijk 1U 1xQuad-Core abonnement
Data Centers
1 van 6 2 van 6
Noord Amerika Ja Ja
Europa Nee Ja
Azië Nee Nee
Oceanië Nee Nee
Zuid Amerika Nee Nee
Afrika & Midden-Oosten Nee Nee
Ondersteunende Diensten
5 van 6 3 van 6
Live Chat Ja Ja
Telefonische Ondersteuning Nee Ja
E-mail Ondersteuning Ja Ja
Forum Ondersteuning Ja Nee
Video handleidingen Ja Nee
Kennisdatabase Ja Nee
CMS ondersteuning
3 van 6 1 van 6
WordPress Ja Nee
Joomla Ja Nee
Drupal Ja Nee
Magento Nee Ja
Softaculous Nee Nee
PrestaShop Nee Nee
Besturingssysteem Ondersteuning
2 van 2 2 van 2
Windows Ja Ja
Linux Ja Ja
Programmeertaal Ondersteuning
3 van 8 0 van 8
PHP Ja Nee
Java Nee Nee
Python Ja Nee
Node.js Ja Nee
Django Nee Nee
Perl Nee Nee
Ruby on Rails Nee Nee
ASP.NET Nee Nee
Database Ondersteuning
1 van 3 0 van 3
MongoDB Nee Nee
MySQL Ja Nee
PostgreSQL Nee Nee
Betalingsmogelijkheden Ondersteuning
2 van 6 0 van 6
PayPal Ja Nee
Credit Card Ja Nee
Skrill Nee Nee
Bankoverschrijving Nee Nee
Webmoney Nee Nee
Bitcoin Nee Nee
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