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Site5 vs. Memset

Comparison
Vergeleken opties Bezoek Site5 Bezoek Memset
Kosten
13 hosting plans 6 hosting plans
Startprijs € 4,23 / maand € 150,02 / maand
Gratis domein Ja Nee
Coupons Nee Nee
Beoordelingen van Gebruiker
1.6
2.2
Betrouwbaarheid 1.6
1.0
Kosten 1.8
3.0
Gebruiksvriendelijk 1.6
4.0
Ondersteuning 1.4
1.0
Eigenschappen 1.7
2.0
Gebruikersbeoordelingen
153 beoordelingen 1 beoordeling
Laatste positieve beoordeling
Works great for me
Rodrigo Campos,
9.2
I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
No reviews yet
Laatste negatieve beoordeling
Site5 had become a Joke
Daniel B.,
2.8
We have been with Site5 for 7years. And we started to move project by project to an other hoster.
The following start happening with our projects:
- Login stopped working
- You could not even reset the password (email not re... Meer ceived)
I had the most frustrating time with the support.
Minder
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Meer ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Minder
Gedeelde Hosting
3 abonnementen van € 4,23 tot € 10,22
Nee
Onder de $ 4 Nee Nee
Onder de $ 8

hostBasic

€ 4,95 / MA
  • Ruimte: Ongelimiteerd
  • Bandbreedte: Ongelimiteerd
  • Paneel: cpanel
Bekijk hostBasic abonnement
Nee
Meer dan $ 10

hostPro

€ 8,95 / MA
  • Ruimte: Ongelimiteerd
  • Bandbreedte: Ongelimiteerd
  • Paneel: cpanel
Bekijk hostPro abonnement
Nee
VPS
7 abonnementen van € 47,03 tot € 277,89
Nee
Onder de $ 4 Nee Nee
Onder de $ 8 Nee Nee
Meer dan $ 10

VPS2

€ 55,00 / MA
  • Ruimte: 50 GB
  • Bandbreedte: Ongelimiteerd
Bekijk VPS2 abonnement
Nee
Dedicated Server
Nee
6 abonnementen van € 150,02 tot € 952,65
Onder de $ 4 Nee Nee
Onder de $ 8 Nee Nee
Meer dan $ 10 Nee

1U 1xQuad-Core

€ 175,46 / MA
  • Ruimte: 1 TB
  • Bandbreedte: Ongelimiteerd
Bekijk 1U 1xQuad-Core abonnement
Cloud Hosting
3 abonnementen van € 17,10 tot € 30,78
Nee
Onder de $ 4 Nee Nee
Onder de $ 8 Nee Nee
Meer dan $ 10

Plus

€ 20,00 / MA
  • Ruimte: 10 GB
  • Bandbreedte: 102.4 GB
Bekijk Plus abonnement
Nee
Data Centers
4 van 6 2 van 6
Noord Amerika Ja Ja
Europa Ja Ja
Azië Ja Nee
Oceanië Nee Nee
Zuid Amerika Ja Nee
Afrika & Midden-Oosten Nee Nee
Ondersteunende Diensten
5 van 6 3 van 6
Live Chat Ja Ja
Telefonische Ondersteuning Ja Ja
E-mail Ondersteuning Ja Ja
Forum Ondersteuning Nee Nee
Video handleidingen Ja Nee
Kennisdatabase Ja Nee
CMS ondersteuning
5 van 9 2 van 9
WordPress Ja Nee
Managed Wordpress Nee Nee
Joomla Ja Nee
Drupal Ja Nee
Magento Ja Ja
Fantastico Ja Ja
Softaculous Nee Nee
PrestaShop Nee Nee
Zen Cart Nee Nee
Besturingssysteem Ondersteuning
1 van 2 2 van 2
Windows Nee Ja
Linux Ja Ja
Programmeertaal Ondersteuning
2 van 7 0 van 7
PHP Ja Nee
Java Nee Nee
Python Ja Nee
Node.js Nee Nee
Django Nee Nee
Perl Nee Nee
Ruby on Rails Nee Nee
Database Ondersteuning
1 van 3 0 van 3
MongoDB Nee Nee
MySQL Ja Nee
PostgreSQL Nee Nee
Betalingsmogelijkheden Ondersteuning
2 van 6 0 van 6
PayPal Ja Nee
Credit Card Ja Nee
Skrill Nee Nee
Bankoverschrijving Nee Nee
Webmoney Nee Nee
Bitcoin Nee Nee
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