The tech support team have always come through for me again and again. Especially Oliver. He is on another Customer Support plane.
There were days when I felt that the mountains would fall. But guess who came through for me? ... Meer Yes you guessed it right. Eleven2.com Minder

Take my Words Seriously!
I was using their services for more than 5 years. I had 3 active hosting accounts with them.
All my websites were facing issues. Most of the times they didn't open. The errors like - Server Time Out,... Meer Didn't Connect, Took long time to respond, etc, were there.
Whenever I complaint about these issues to them, they just say one universal line - Everything is loading fine from our end. They use this single line for all your problems. You won't get the solution to your problems. You will receive this line only. They don't care about your site or anything.
When I used to get higher traffic than usual, they simply suspend my account. Because the load of their servers were increasing. They don't give a damn about your hard work. They are the worse I ever seen.
Don't ever, Seriously, Don't Purchase any service from them. They are the worst in the business. Minder