I have been using PowWeb for 13 years (since 2006) and my experience has been all positive. There is virtually no down time, and their IMAP email service has been reliable and meets all of my needs. On the rare occasions that... Meer I have had to contact the Support Department, my issues were resolved in a reasonable amount of time. I have one website and four email addresses, so perhaps my needs are less complex than some of the other customers with the negative reviews, but my experience with PowWeb has been quite good. Minder

I forgot my WordPress login details and the email I set up for that account and had no clue how to recover my account, lucky for me Alex was kind enough to reset it and restore my access and then showed me how he did it so I ... Meer also learn some WP tricks. Excellent help!! Minder

Trust me. They will hustle you for everything. Including infecting your files and tell you to buy their protection. They can suspend your account for their own malicious activities and put you on hold for 48-72hrs. You heard ... Meer right. Every single issue take 48-72hrs to resolve. Minder

I was honestly planning to sign up for Established Reseller Plan until i stumbled upon the pricing page. I must say that support was good and even waited for 15 mins since i had an urgent phone call to attend.
Anyways, long ... Meer story short and here is the break down of events.
- So when I moved to buy now page, i was a bit shocked looking at the pricing (screenshot attached)
-- What they advertised is $17.49 per month so according to this it should be $209.88 for 12 months but they are asking for 9.40
- When i asked the support staff, he told me that this is what it is and you can pay monthly and remain on $17.49
-- Then when i asked him that this would not be true because your terms on pricing say something different (Link to screenshot https://ibb.co/HGP9jg5)
-- Response was sorry that we are unable to meet in the middle way and the chat closed
Seriously they should be ranked the lowest when it comes to reseller hosting and what a disappointment. Minder