I have 11 websites using their protection and most are on the free plan. Cloud flare is the best to protect against ddos attacks if you know how to add custom rules yourself, you can rate limit and add page rules so spammers ... Meer cannot ddos your website plus the bot fight mode tool they have is awesome!. Many people say they had bad support/late but you guys need to understand that they protect millions of websites for FREE and they take longer to reply for those reasons. The times I sent them a message they replied within 24 hours and they were helpful and professional at all times. I always recommend people cloud flare because its free to use and even the free plan will protect and stop DDOS attacks no matter how big they are. Minder

I forgot my WordPress login details and the email I set up for that account and had no clue how to recover my account, lucky for me Alex was kind enough to reset it and restore my access and then showed me how he did it so I ... Meer also learn some WP tricks. Excellent help!! Minder

The entire support department seems to be run using cut and paste from other documents. Customer support agents don't seem to have any agency whatsoever, to the point where I wonder if the whole thing is run by bots.

I was honestly planning to sign up for Established Reseller Plan until i stumbled upon the pricing page. I must say that support was good and even waited for 15 mins since i had an urgent phone call to attend.
Anyways, long ... Meer story short and here is the break down of events.
- So when I moved to buy now page, i was a bit shocked looking at the pricing (screenshot attached)
-- What they advertised is $17.49 per month so according to this it should be $209.88 for 12 months but they are asking for 9.40
- When i asked the support staff, he told me that this is what it is and you can pay monthly and remain on $17.49
-- Then when i asked him that this would not be true because your terms on pricing say something different (Link to screenshot https://ibb.co/HGP9jg5)
-- Response was sorry that we are unable to meet in the middle way and the chat closed
Seriously they should be ranked the lowest when it comes to reseller hosting and what a disappointment. Minder