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Arvixe vs. SecureRack.com

Comparison
Vergeleken opties Bezoek Arvixe Bezoek SecureRack.com
Kosten
23 hosting plans 1 hosting plans
Startprijs € 3,40 / maand € 4,24 / maand
Gratis domein Ja Nee
Coupons Nee Nee
Beoordelingen van Gebruiker
1.9
3.3
Betrouwbaarheid 1.7
2.4
Kosten 2.3
4.7
Gebruiksvriendelijk 1.8
3.7
Ondersteuning 1.5
3.0
Eigenschappen 2.0
2.7
Gebruikersbeoordelingen
190 beoordelingen 3 beoordelingen
Laatste positieve beoordeling
Prima prijs-kwaliteitsverhouding
Alswin Dinxperlo,
8.4
Na aanvankelijke problemen met de domeinadministratie kan ik zeggen dat ik sinds geruime tijd probleemloos gebruik maak van de (shared) hostindiensten van Arvixe. Kosten zijn aanmerkelijk lager dan bij Nederlandse hostingdien... Meer sten. In het Personal Pro-pakket kan ik een onbeperkt aantal websites hosten evenals een onbeperkt aantal MS-SQL databases. Inmiddels zijn de kosten van nl-domeinen ook in Nederland lager dan voordien. De meeste domeinen heb ik dan ook via bij Nederlandse bedrijven geregistreerd, maar voor de websitehosting is dat niet relevant. Minder
fair prices, competent support, fast performance
M. Widmer,
10
I run a small publishing and printing company. With SecureRack, I outsourced my file and ERP servers into the cloud and gained space for my core business machines, so I could improve productivity and revenue.
I appreciate the... Meer fair prices, the good and competent support as well as the fast performance of servers and connection. Furthermore, all data remain in Switzerland which makes me capable of printing sensitive documents from financial institutes that underlay Swiss data protection law. Minder
Laatste negatieve beoordeling
Arvixe Worst Ever.
Harris Kapur,
2.0
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... Meer rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Thanks
Harpreet Singh Kapur
Owner
Minds At Development LLC
COPY TO:
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office
Minder
Get ready to have all your work thrown away at the bat of an eye.
Benji Mamber,
4.0
After completeing the changeover of all our processes onto a securerack VM, in less than 6 months we received an email from SR informing us that we have a couple of months to move to a new service because the service will be ... Meer discontinued. Not to mention the outages we experienced - which are never explained!
Here is the email:
Dear Sir or Madam
For strategic reasons, our company decided to retreat from cloud service. Therefore, our cloud services «SecureRack vDatacenter» will be terminated by March 31st, 2017.
Please make sure to backup or transfer your data to alternative servers by then. We recommend the comparison portal www.cloudorado.com which provides a vast overview of cloud service offers.
As from January 1st, 2017, it will no longer be possible to place new «SecureRack vDatacenter» orders. Existing services are still available free of charge until March 31st, 2017. We recommend you to transfer your data as soon as possible, as all data and servers will be deleted irrevocably on March 31st, 2017.
If you have any questions, please contact us by phone +41 44 512 88 88 or E-Mail info@securerack.com.
We thank you for your understanding.
Kind regards,
Your SecureRack team
SecureRack by
Backbone Solutions AG
Chaltenbodenstrasse 4b
CH-8834 Schindellegi
Switzerland
Phone +41 44 512 88 88
info@securerack.com
www.securerack.com
Great job!! Why did they take our business if they knew they will be closing down the service? We had to re-pay the app developers and DB admins to move everything to google cloud - NOT CHEAP FOR A SMALL BUSINESS!
Minder
Gedeelde Hosting
8 abonnementen van € 3,40 tot € 33,96
Nee
Onder de $ 4

PersonalClass

€ 4,00 / MA
  • Ruimte: Ongelimiteerd
  • Bandbreedte: Ongelimiteerd
  • Paneel: cpanel
Bekijk PersonalClass abonnement
Nee
Onder de $ 8

PersonalClass Pro

€ 7,00 / MA
  • Ruimte: Ongelimiteerd
  • Bandbreedte: Ongelimiteerd
  • Paneel: cpanel
Bekijk PersonalClass Pro abonnement
Nee
Meer dan $ 10

BusinessClass

€ 22,00 / MA
  • Ruimte: Ongelimiteerd
  • Bandbreedte: Ongelimiteerd
  • Paneel: cpanel
Bekijk BusinessClass abonnement
Nee
VPS
4 abonnementen van € 33,96 tot € 84,90
Nee
Onder de $ 4 Nee Nee
Onder de $ 8 Nee Nee
Meer dan $ 10

VPS CLASS

€ 40,00 / MA
  • Ruimte: 50 GB
  • Bandbreedte: Ongelimiteerd
Bekijk VPS CLASS abonnement
Nee
Dedicated Server
8 abonnementen van € 109,27 tot € 303,52
Nee
Onder de $ 4 Nee Nee
Onder de $ 8 Nee Nee
Meer dan $ 10

Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz

€ 128,70 / MA
  • Ruimte: 128 GB
  • Bandbreedte: Ongelimiteerd
Bekijk Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz abonnement
Nee
Cloud Hosting
3 abonnementen van € 91,69 tot € 125,65 1 abonnement van € 4,24 tot € 4,24
Onder de $ 4 Nee Nee
Onder de $ 8 Nee

vDatacenter

€ 5,00 / MA
  • Ruimte: 50 GB
  • Bandbreedte: Ongelimiteerd
Bekijk vDatacenter abonnement
Meer dan $ 10

Basic

€ 108,00 / MA
  • Ruimte: 150 GB
  • Bandbreedte: Ongelimiteerd
Bekijk Basic abonnement
Nee
Server Locaties
2 van 6 1 van 6
Noord Amerika Ja Nee
Europa Nee Ja
Azië Ja Nee
Oceanië Nee Nee
Zuid Amerika Nee Nee
Afrika & Midden-Oosten Nee Nee
Ondersteunende Diensten
5 van 6 5 van 6
Live Chat Ja Ja
Telefonische Ondersteuning Ja Ja
E-mail Ondersteuning Ja Ja
Forum Ondersteuning Ja Nee
Video handleidingen Nee Ja
Kennisdatabase Ja Ja
CMS ondersteuning
5 van 9 4 van 9
WordPress Ja Ja
Managed Wordpress Nee Nee
Joomla Ja Ja
Drupal Ja Ja
Magento Ja Ja
Fantastico Ja Nee
Softaculous Nee Nee
PrestaShop Nee Nee
Zen Cart Nee Nee
Besturingssysteem Ondersteuning
2 van 2 2 van 2
Windows Ja Ja
Linux Ja Ja
Programmeertaal Ondersteuning
2 van 7 0 van 7
PHP Ja Nee
Java Nee Nee
Python Nee Nee
Node.js Ja Nee
Django Nee Nee
Perl Nee Nee
Ruby on Rails Nee Nee
Database Ondersteuning
1 van 3 0 van 3
MongoDB Nee Nee
MySQL Ja Nee
PostgreSQL Nee Nee
Betalingsmogelijkheden Ondersteuning
3 van 6 2 van 6
PayPal Ja Ja
Credit Card Ja Ja
Skrill Ja Nee
Bankoverschrijving Nee Nee
Webmoney Nee Nee
Bitcoin Nee Nee
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