A2 Hosting vs. HostPixal 2019

ne responded to solve them

2 exec whom I know. I purchased a triannual plan sight unseen for my client hosting.
There's a LOT of stuff that could be better. For starters, the WHM/CPanel setup does not allow for me to connect to my GDrive to back up the /home folder as my old ASO did. Also, I cannot quickly access PHPMyAdmin from the WHM level to get into multiple databases at once (good for importing data between accounts if there's a need).
I have my own set of custom nameservers set up that I cannot use for new accounts created because something is not configured correctly and it takes a couple of trips to the support ticket system to get the domain to point to the host. It's a major PITA when you've got several sites to build and want to get the domains resolving for things that depend upon the domain name, such as a WP install. Yes, "a couple of trips" because the "guru" who initially helps me ends up being the "trainee" and I have to make at least two trips for it to resolve correctly.
Many times I'm in the support chat and see "You are No. 1 in the queue" and then I get bumped back to No.3, then 2, then 1, then 2 again, etc. Not sure if this is a bug or a feature or a ploy by marketing to make me feel like "shoulda bought the "priority service package"...
I kinda wish I'd done more research before I so blindly trusted the word...of someone I trusted!
Probably gonna be moving again soon and getting a refund on the term I've not used so far.

n account after sending them multiple tickets that involved technical issues on their end and having those tickets closed repeatedly.
I did not break any of the terms in the ToS, which explicitly mention that they are only in the position of suspending accounts if either an occurrence of a breach of the Terms of Service goes down or if abusive material is uploaded.
I lost a total amount of ~$22, since my account was suspended a little over a year after my purchases. All of my purchases were meant to last for three years. Also, before proceeding, please pay attention to other websites on Google that have a much lower average rating (one of them is even close to 1.6/10 stars), where the reviews also express eerily similar concerns.
If you think that you're going to be fine with a little downtime, trust me, there was this one occasion where the entire thing went down for a total of 27 hours.
I was robbed out of my money.