1&1 vs. CanSpace Solutions 2020

ke Hostinger, Godaddy and Domainracer to make a best choice.

en during this pandemic chaos - and they really take their time to explain everything to your satisfaction. Prices are great and in Canadian dollars which is even more beneficial these days!

your purchase?? I guarantee you this is not what 1&1 stands for. They are cheats. If you do not check every bill they charge you for, you will discover too late that they are over charging you. And when asked, they will inform you, that you only have 8 weeks to report it. EX. You have a contract that stated you pay for the router for 2 years and then its yours. At 1&1 they do not automatically stop collecting the router charge after 2 yrs, unless u call them. Even after calling, they inform you, that you have to tell them to cancel it, otherwise they don't. When you tell them to cancel it, they tell you that they will have to put you in a new binding contract for 2 more extra years. And when you refuse, they say you have to stay in that old contract and pay the 5 extra euros. A more stupid system, I have not encountered. They seem cheaper and perhaps are cheaper than other providers, for that you get rude customer service, rules that make no sense and best believe they will try to charge you and take more money every chance they get. Run away. 1&1 is horrible!!!
And if you are about to get in it... please read the fine print!! The smaller the letters, the more important the message!

my contact list says my emails are going to their spam filter - only Gmail accounts were reliably receiving messages from our domains. Of course CanSpace had no idea what I was talking about but this is the same host that repeatedly cited 'propagation time' and 'client email configuration' as the reason for almost 48 hours downtime with the transfer of these domains. In the end it turned out that their 'senior' tech discovered that our MX records had been incorrectly entered -- but no apologies offered for the lies told by their incompetent support staff. I should further add that this was only discovered after raising almost a dozen tickets because guess what? Despite claiming to offer 24/7 telephone support, their phone lines were mysteriously down when we called as they were "in the middle of moving offices" - of course. When I escalated the situation to owner Sunil and explained how messages from our domains were being blocked by half our address book since transferring them to Canspace, I was told to sign up for Amazon SES (Simple Email Service) - at an added cost - to better ensure that our messages were whitelisted. Fifteen years using the same domains with various hosts, no problem. Day one and every day after with Canspace, half the messages being sent from our domain are blocked. It was such a disruption to our business during our busiest time of year that we had to switch to using a Gmail account to ensure reliable email communication. The eventual solution? Transferring the domains the hell away from CanSpace to Namespro based in Vancouver. Total downtime? 3 hours but more importantly once again all of our emails are reaching our clients and the nightmare that is CanSpace is thankfully over. Deal with CanSpace at your own risk.