Veesp – Expert- & Gebruikersbeoordelingen

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Pinned review

Vadim Spriggan

uit Rusland |

11 Jul, 2023 | 08:07

5.0

Simple and stable

I use VPS Veesp for a year. Never makes me sad. Once I setup my server, and it works without any trouble.
I asked technical support some questions, they always do the best for answer.
I recommend this provider any other people.
Wish you make new spot on map in Europe and Asia.

Gebruikte dienst: VPS

Antwoord Change review Nuttig(0)

Austin Smith

uit het Verenigd Koninkrijk |

11 Aug, 2022 | 23:08

1.0

Ignore DMCA takedown requests and hosts Canadian piracy site cyberdrop.me which supports uploads of CSAM

I have contacted Veesp through all of their contact details available and I am still yet to receive as little as a response. I have been professional and detailed in all of my reports, and to receive no response is quite frankly rude. If you're looking for a hosting provider which facilitates the upload of Child Sexual Abuse Material and violating Copyright Laws, and which ignores reports of these, then I 100% recommend.

Antwoord Change review Nuttig(6)

Victor Volpe

uit Brazilië |

27 Jun, 2022 | 20:06

5.0

So far so good

They are little suspicious about foreign customers, but with this ton of scammers and spammers, who isn't? Very fast and decent support. I saw some people complaining about "rude answers", but I didn't see it. Come on dude, it's a hosting company not your psychotherapist! Just a newly arrived customer review.

Gebruikte dienst: VPS

Antwoord Change review Nuttig(0)

Dmitry P

uit Polen |

25 Aug, 2021 | 06:08

5.0

Very good / очень хороший провайдер

Great hosting provider, speed is superb. Please add multi factor authentication to the client/admin panels

Хороший хостинг провайдер, все работает очень шустро. Пожалуйста добавьте двухфакторную аутентификацию до админ панелей.

Gebruikte dienst: VPS

Antwoord Change review Nuttig(0)

raul lessa

uit Brazilië |

17 Feb, 2021 | 20:02

1.8

AWFUL COMPANY

Extremely bad experience with them. 5 days after my purchase i need an OS that the dont have , and the previous version of the OS, they have, but do not work....
Ask for my refund and, of course, only excuses and no money....
Stay away from them.

Gebruikte dienst: VPS - VM 1

Antwoord Change review Nuttig(0)

Official reply 25 Feb, 2021 | 08:02

The list of available operating systems is right on the order page, you saw it when you were ordering the server. Nevertheless, you ordered the server, used it for several whole days, and then asked for a refund because we do not provide the operating system you need, which you knew about beforehand. This is clearly not a legitimate reason for a refund, moreover, it can be considered fraud.

Antwoord

Victor Volpe

27 Jun, 2022 | 20:06

Tentando dar o golpe nos gringos? Que coisa feia, hein amiguinho?

Antwoord

TARAS LITVINENKO

uit Rusland |

12 Feb, 2021 | 18:02

5.0

Самый лучший хостинг

Данным хостингом, пользуюсь уже не менее 3-х лет и за всё это время никаких проблем не возникало. Поддержка клиентов просто на высоте, всегда помогут и подскажут. Спасибо ребятам, за созданный вами проект, успехов вам!

Gebruikte dienst: VPS - VM 2

Antwoord Change review Nuttig(1)

Roman WhiteUI

uit Georgië |

27 Aug, 2020 | 00:08

1.0

The best place for Fraud, Abuse, and other illegal actions.

I opened a ticket #613311 about the website and person that doing illegal actions, by selling stolen content. Do you ever hear about DMCA? You should be responsible for the users that use your hosting/domains for the illegal actions. I will not recommend this service to anyone. The support team never contacted me and the help ticket is closed.

Gebruikte dienst: VPS

Antwoord Change review Nuttig(2)

Official reply 03 Sep, 2020 | 23:09

Veesp supports the rights of copyright holders and the fight against their infringement. Unfortunately, DMCA is a US law and has no legal power neither in the EU nor in Russia. If your copyrights are infringed upon, please turn to law enforcement agencies or courts in the jurisdiction where the content is hosted, which is The Russian Federation.

Your ticket was closed by mistake, we have reopened it and replied with a detailed explanation of the legal procedure for copyright claims. We are sorry for leaving your ticket without a reply, please feel free to contact us if you have any further questions.

Antwoord

Upset

04 Aug, 2021 | 23:08

Your company Veesp is legally headquartered in Latvia, thus you are liable to Latvian laws. According to Commons Wikimedia:

Latvia has been a member of the Berne Convention since 11 August 1995, the World Trade Organization since 10 February 1999 and and the WIPO Copyright Treaty since 6 March 2002.

As of 2018 the World Intellectual Property Organization (WIPO), an agency of the United Nations, listed the Copyright Law (as amended up to June 14, 2017) as the main IP law enacted by the legislature of Latvia.

So if Veesp's stance is to turn a blind eye to legitimate reports against a website you host, you are condoning plagiarism against all the conventions Latvian laws adhere to. It is in your best interest and reputation to take these reports seriously. I don't know which website the user above was reporting, but you have received multiple reports about Novelhd and know that ignoring them is abetting them.

Antwoord

John

25 Feb, 2021 | 06:02

Why would american law (DMCA) to work in Russia? :)

Antwoord

Victor Volpe

27 Jun, 2022 | 20:06

Hahhahahaha you should cry for uncle Sam instead

Antwoord

raja kashmir

uit Irak |

13 Jul, 2020 | 00:07

1.8

bad hosting

their support is very rude and takes time, they will ban your account for any reason with all of your servers in it not.just 1.

Gebruikte dienst: VPS - VM 32

Antwoord Change review Nuttig(0)

Official reply 16 Jul, 2020 | 17:07

We were unable to find anyone with the name Raja Kashmir in our database, also there were no SSD 32 orders from Iraq recently.

We are sorry you got disappointed with our support and we are especially concerned about the rudeness you are referring to. We always try to keep all conversations with our customers as nice and friendly as possible.

As for the account ban, we never ban anyone for no reason. If your account got banned, it means you had violated our Terms of service. If you want us to investigate your case further, please provide your ticket number.

Antwoord

Don Lae

uit Duitsland |

27 May, 2020 | 00:05

1.0

not recommend hosting

I won't recommend this provider for privacy not for anything else, their support is not good and it took many days without ticket answer and the ticket closed itself. I also read weird reviews about them over the Internet in various forums.

Gebruikte dienst: VPS

Antwoord Change review Nuttig(1)

Official reply 16 Jul, 2020 | 18:07

We were unable to find anyone with the name Don Lae in our database. According to our SLA maximum ticket response time is 24 hours (the average is 30 minutes), and unanswered tickets are never closed automatically. Please provide your ticket number for us to investigate the issue.

Antwoord

Nika R.

27 Apr, 2021 | 13:04

It's so lame to say to your ex-customer, that he/she wasn't found in the database, and instead of finding out what was the problem and ask more identification documents, you did what? closed ticket? didn't reply on time? on every response you have excuses that are no excuses, you could literally answer the reason and get an answer and he/she wouldn't have written a horrible review. if I open a ticket to amazon, even if a ticket is nothing else than a waste of time from them, they would answer it, because possibly I'm their customer, and even if I'm not, I wouldn't write about them how bad their support is, I received an email ad from you and you have this review link so proudly like you have only 5 stars, but then non-Russian customer sees 90% bad reviews and 10% slightly better or something if you don't care about foreign customers, why do I get your ads? if you care about the foreign customer, then for me personally even comments below these reviews are not friendly, every normal company would have tried to fix their problem, but not you, this is so sad, that new customer has no idea, what they are subscribing for, while there are hundreds of thousands of companies. I was interested in Russian region servers and was just interested about how reputable you are, but I'll not try your service, not because of reviews, because of excuses and unfriendly answers. you just lost about 200 USD per month just from me seeing your replies.

Antwoord

Official reply 01 May, 2021 | 07:05

Actually, we did exactly what you wrote - asked for the ticket number to investigate the issue as we always do. We can not give any detailed explanation or fix the problem without identifying a customer.

Most of our reviews are positive, you can see it right on the top of this page, and we do not consider our replies to be unfriendly. We always base our answers on facts and strictly following our terms of service and service level agreement.

It’s sad you decided not to try our service, probably if you do, you can see that your opinion is not fair.

Antwoord

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