!!!!!!! Alert !!!!!!!
Do not buy any services !!! {{ even if they provide Free Hosting }}} !!! with Genhost they just crashed your business and your previous Client base

I am working with them since 2019 in these 3 years they got 5-6 servers crashed including HDD/Windows/NVMe they do not give any backup of user data 3 times recently NVMe crashed if they can't fix or reboot the server they will just reinstall the os and give you a fresh server all data goes deleted :(
they will excuse: Due to blah blah blah

in this 3 year server, the almost every day his server is down because they don't have the sense to Run their business he just putting users by calling the lowest provider

Only a single man (Sj Vishnu) runs this website/all servers and when he goes out of the Home, the server is down. most of the time it got crashed
If they like the message on WhatsApp, then they will reply to you, otherwise, they will not.
If there are 10 active visitors on the site, anyhow they will suspend your account.

he neither has the skills to do business nor to run the server.

He should job in a Hosting company to learn how the Web hosting company does business.

I Strongly Recommend you do not mean do not purchase any service if you are new to genhost just leave it and move with another
Free hosting is better than his service.

No Data Safety
Huge Loss due to total server crushes
No performance server
Poor Technical Knowledge
With information cPanel lock, deleted and blocks
No Security even Remote MySQL
Many Tickets, less issue resolved
Features mentioned, not provided

every year 3 time server crushes, no data backup is provided
Email Server is very worst
Very low server performance
No Backup options
mentioned options is not provided